Legal center
Last updated October 22, 2026
UnpaidLoad is a product of BlockPay LLC, a California limited liability company.
State of organization: California, USA
Contact: support@unpaidload.com
Partner program: partners@unpaidload.com
UnpaidLoad is a self-service document-preparation and information tool. It is not a law firm and does not give legal advice. It is not affiliated with FMCSA or USDOT.
Policies
- Terms of Service
The rules for using UnpaidLoad, including arbitration and limits of liability. - Privacy Policy
What we collect, why, who processes it, cookies, and your California privacy rights. - Legal Disclaimer
We are not a law firm and do not give legal advice. - Refund Policy
When we refund packets and how Pro cancellation works. - Community and Carrier Reports Guidelines
How Carrier Reports work, moderation, disputes, and takedown requests. - Acceptable Use Policy
What you may and may not do with UnpaidLoad. - DMCA and Copyright Notice
How to report copyright infringement. - Partner and Referral Program Terms
Commission, payouts, and rules for partners. - Email and Anti-Spam Policy
How we send email and how to unsubscribe. - Cookie Notice
The cookies we use, including the referral cookie.
Questions or requests
For privacy requests, refund requests, report takedown requests, or copyright notices, email support@unpaidload.com and tell us what you need. We read every message.